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(530) 257.417424 hrs/7 days
Business Office Hours
8:30 a.m. - 4:30 p.m.
Close Service | Transfer Service
Application for Service are available as indicated below:
Residential Account, click here
Commercial, (Agricultural Pump or Business Account), click here
By signing this application, you are entering into an agreement that LMUD provide your electric service and accept our rules and regulations.
In addition to completing the service application LMUD requires proof of property ownership or a completed, signed, valid copy of the rental or lease agreement for the property where electric service is being requested.
LMUD can generally provide next day service if arrangements are made before 4 p.m. However, to assure that your service is connected when you need it, please make arrangements several days ahead.
Please take the time to provide all requested information to insure that your request can be expedited quickly. Prior to receiving electric service the customer shall provide the LMUD with one of the following means of insuring payment:
Confirmation and acceptance of credit history through verification with one or more of the major credit reporting agencies. If credit history is not acceptable, or cannot be verified, customer will be required make a deposit as set forth herein. Approval of waiver of cash deposit or equivalent is exclusively within the discretion of LMUD.
Deposit equal to two-months average consumption (or estimated consumption based on design of service) with a minimum of $200.00 for residential accounts;
Deposit equal to two months average consumption (or estimated consumption based on design of service) for a large commercial and agriculture pump accounts;
Two months average consumption (or estimated consumption based on design of service) for small commercial accounts;
Business, agricultural pumping, and commercial accounts may provide a surety bond or other acceptable form of non-cash deposit in lieu of a cash deposit upon District approval if the following criteria are met:
1. Surety bond is written by a reputable bond company licensed in California and countersigned by a registered agent of the bonding company. Such bond to be reviewed annually and must contain a minimum 60 day cancellation clause. Written notice of renewal must be provided to LMUD at least sixty (60) days prior to the expiration date of the bond. In the event of cancellation of the surety bond, Customer will provide District another form of deposit in accordance with the terms herein or may be subject to disconnection of service upon 48 hour notice.
2. Accounts with an average monthly consumption exceeding $10,000 may be required to post a bond in accordance with the provisions set forth above.
At the end of the year, the deposit will be applied if the account has remained current. If the account is closed prior to one year, the deposit will be applied to the closing statement and any credit balance will be refunded by check.
Deposits may be made using VISA or Mastercard.
LMUD may disconnect or refuse to provide service to the applicant if the acts of the applicant or the conditions upon the customer's premises indicate that false, incomplete, or inaccurate information was provided to LMUD. LMUD shall provide the applicant the reason for such refusal.
Individual Liability for Joint Service: Two or more parties who join in one application for service shall be jointly and severally liable thereunder and shall be billed by means of single monthly bills. Whether or not the utility obtained a joint application for service, where 2 or more adults are living in the same residence, they shall be jointly and severally liable for bills for energy supplied.
You may fax your completed application along with a copy of your current, valid drivers license to our Customer Service Department at 530-257-2558, or mail to 65 South Roop Street, Susanville, CA 96130. Please allow 5 days for mailing. You may also contact us at firstname.lastname@example.org with any questions.
To begin receiving electric service from LMUD, please visit our office, located at 65 S. Roop Street, Susanville, as soon as possible in order to sign an Application for Service.
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