View/Pay Your Bill
Lassen MUD’s SmartHub allows you to pay your bill by using Visa, MasterCard, Discover card, or eCheck. Our Quick Pay option allows you to quickly pay your account without registering. SmartHub also allows you to view your current or past bills, check hourly, daily and monthly usage and control your account settings. If you’re new to SmartHub you will need your most recent Lassen MUD statement with your current account information to register. If you have questions about your account or would like to make a payment, please visit our office at 65 South Roop in Susanville, or call 530-257-4174.
We are excited to announce the release of LMUD’s new SmartHub Customer Account/Payment Center.
You will be required to register a new User ID and Password the first time you visit.
Lassen MUD’s Online Payment Center supports the following browsers:
- Internet Explorer (version 9 and newer)
- Firefox
- Google Chrome
Lassen MUD offers our customers these free payment options:
- Online
- Quick Pay (pay your bill without registering your account)
- By phone
- Pay in person at our business office
- Susanville office – after hours drop box
- Westwood Community Services office
A payment that is subsequently rejected will be subject to all applicable fees and penalties.
Accounts disconnected for nonpayment may be paid by credit card, however, if payment is subsequently rejected the account will be disconnected without notice. The account will not be reconnected until all charges are paid in full by cash.
Payments for line extensions, new service construction and other non-utility bill related charges may be paid in person at the LMUD business office.