Bill Pay Assistance

sunset over townLassen Municipal Utility District (LMUD) understands that, from time to time, some of our customers may need assistance in meeting their utility bill. That is why we offer a variety of programs and resources to help during difficult financial times.

Winter Energy Assistance Rate (WEAR)

WEAR is a rate assistance program that provides a discount to income-eligible customers. Enrollment in WEAR begins on October 1st. Assistance begins with the November statement and ends with the May statement, (depending on the bill cycle.)

WEAR Application

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LMUD requires proof of income to verify eligibility for the WEAR program.
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Accepted file types: jpg, gif, png, pdf, xlsx, Max. file size: 75 MB.
    LMUD requires proof of income to verify eligibility for the WEAR program.
    If any adult member of your household has a zero income, complete this section and provide 60 days of checking/savings account statements. If income is zero, please explain how bills are paid.

    This is a legal document. Please read and intial.

    I hereby authorize the release of information regarding my utility bills, past present and future, as well as authorize the release of information necessary to verify any o the statements or representations herein.
    I hearby authorize LMUD, its agents and assigns to have access to and examine all employment, income, utility and any and all other records deemed to be useful and or pertinent to analyzing my application for WEAR
    I understand that for the purpose of this application, "household" is defined as (a) one person living alone; (b) a single family, (c)two or more families living together; (d) any other group of related or non-related person who are sharing living arrangements.
    I certify under penalty of perjury, that all information is true and correct to the best of my knowledge. I understand that falsification of information of this application will result in my becoming ineligible for WEAR and may result in the reversal of WEAR credits applied to my account and , if that occurs, I shall become immediately responsible for all amounts incurred for electrical service, fees, penalties and other charges.
    I understand that my account muse be current to apply for WEAR. I further understand that if my account receives penalties and/or is disconnected for non-pay, I will be removed from the program.
    I understand that I must re-apply yearly. LMUD will not contact me when my application expires.
    By typing my name, I declare that the facts stated herein are true and acknowledge that any misrepresentations or fraudulent statements may disqualify me from any assistance through this program. I understand that my account must be current before my application will be considered for approval and before any assistance can be provided. I also acknowledge that it is my responsibility to notify LMUD if any circumstances change which would affect my eligibility for assistance under this program.

    Emergency Energy Assistance Program (EEAP)

    Unexpected financial hardships can strike just about any household. If you find yourself unable to pay your utility bill or you are in danger of disconnection, EEAP may be able to help. EEAP is administered by the local Susanville Salvation Army – they can be reached at (530) 257-0314, or you may visit their office located in the Susanville Grocery Outlet Shopping Center.

    Low Income Home Energy Assistance Program (LIHEAP)

    The Low Income Home Energy Assistance Program (LIHEAP) is funded by the Federal Department of Health and Human Services (DHHS) and provides two basic types of services.

    Eligible low-income persons, via local governmental and nonprofit organizations, can receive financial assistance to offset the costs of heating and/or cooling homes, and/or have their homes weatherized to make them more energy-efficient.

    Locally, LIHEAP is administered by Lassen Economic Development Corporation located in Westwood California. They can be reached by calling (530) 256-3531. Applications may be picked up at the local Social Security office, Alliance for Workforce Development, the City of Susanville, and at the LMUD office.