Lassen Municipal Utility District (LMUD) understands that some of our customers may need assistance with their utility bills from time to time. That is why we offer a variety of programs and resources to help during difficult financial times.
Winter Energy Assistance Rate (WEAR)
WEAR is a rate assistance program that provides a discount to income-eligible customers. Enrollment in WEAR begins on October 1, 2026. Assistance begins with the November statement and ends with the May statement (depending on the bill cycle).
Emergency Energy Assistance Program (EEAP)
Unexpected financial hardships can strike just about any household. If you find yourself unable to pay your utility bill or you are in danger of disconnection, EEAP may be able to help. EEAP is administered by the local Susanville Salvation Army – they can be reached at (530) 257-0314, or you may visit their office located in the Susanville Grocery Outlet Shopping Center.
Low Income Home Energy Assistance Program (LIHEAP)
The Low Income Home Energy Assistance Program (LIHEAP) is funded by the Federal Department of Health and Human Services (DHHS) and provides two basic types of services.
Eligible low-income persons, via local governmental and nonprofit organizations, can receive financial assistance to offset the costs of heating and/or cooling homes, and/or have their homes weatherized to make them more energy-efficient.
Locally, LIHEAP is administered by Lassen Economic Development Corporation located in Westwood California. They can be reached by calling (530) 256-3531. Applications may be picked up at the local Social Security office, Alliance for Workforce Development, the City of Susanville, and at the LMUD office.