Bill Pay Assistance

sunset over townLassen Municipal Utility District (LMUD) understands that, from time to time, some of our customers may need assistance in meeting their utility bill. That is why we offer a variety of programs and resources to help during difficult financial times.

Winter Energy Assistance Rate (WEAR)

WEAR is a rate assistance program that provides a discount to income-eligible customers. Enrollment in WEAR begins on October 1st. Assistance begins with November statement and ends with the May statement, (depending on bill cycle.) Assistance is not retro-active. LMUD will begin taking applications on October 1st. Please check back for current income guidelines and updated application.

Emergency Energy Assistance Program (EEAP)

Unexpected financial hardships can strike just about any household. If you find yourself unable to pay your utility bill or you are in danger of disconnection, EEAP may be able to help. EEAP is administered by the local Susanville Salvation Army – they can be reached at (530) 257-0314, or you may visit their office located in the Susanville Grocery Outlet Shopping Center.

Low Income Home Energy Assistance Program (LIHEAP)

The Low Income Home Energy Assistance Program (LIHEAP) is funded by the Federal Department of Health and Human Services (DHHS) and provides two basic types of services.

Eligible low-income persons, via local governmental and nonprofit organizations, can receive financial assistance to offset the costs of heating and/or cooling homes, and/or have their homes weatherized to make them more energy-efficient.

Locally, LIHEAP is administered by Lassen Economic Development Corporation located in Westwood California. They can be reached by calling (530) 256-3531. Applications may be picked up at the local Social Security office, Alliance for Workforce Development, the City of Susanville and at the LMUD office.