Manager’s Message – July 2023

Employee Appreciation

Lassen Municipal Utility District’s workforce is the key to our success.

LMUD has a team of employees who come to work every day with the goal of providing the best possible customer service and electrical power services to our customers. To accomplish this, we have business office management and staff and operations management and staff.

The business side of LMUD consists of a dedicated group of customer service, accounting and finance, meter specialist, information technology and public relations/ energy services employees. The operations side of the utility consists of a dedicated group of lineworkers, utility workers, laborers, warehouse workers, new service and staking technicians, meter repair and installation, and administrative support employees.

Together, LMUD’s team covers a service territory of more than 1,900 square miles, or 1,216,000 acres. In comparison, the City of Los Angeles is 503 square miles. If you call to report problems with your service anywhere in our service territory—from Wendel to Westwood to Eagle Lake—we will respond the same day and usually within an hour or 2 to repair or restore your service. Doing this every day around the clock takes a lot of equipment, personnel, sophisticated electrical parts, detailed training, experience and safety awareness second to none. Even in adverse conditions, such as bad weather or wildfires, we take every step possible to restore service quickly and keep power flowing to your home or business.

As a thank you to our employees, we held our annual Employee Appreciation Celebration on May 11. We took this opportunity to recognize and thank them. Five employees, listed on page 8, were presented with 5-year, 10-year and 20-year service award. We also honored AMI Technician Lisa Hay with the 2023 Employee of the Year award.

Every employee of LMUD has specialized skills and experience that contribute to the success of our organization. A quote from Warren Buffet about employees says it all: “Just pick a person to admire and ask why you admire them,” he said. “Usually, it is because they are generous, decent, kind people, and those are the kind of people to emulate.”

We hope LMUD lives up to this goal, and we hope when you need support or information about your electric service, email LMUD or contact us by phone at (530) 257-4174.

Pat Holley
General Manager